Holcim Cement Qatar: Privacy Notice Overview

At Holcim Cement Qatar, your privacy is a priority. We understand the importance of your personal information and are committed to maintaining its confidentiality and security. We hold our employees, suppliers, and partners to the highest standards of data protection in compliance with applicable laws.

This privacy notice, along with our Cookie Policy, outlines how we collect, process, and protect your personal data.

1. Who We Are

Holcim Cement Qatar, a member of the Holcim Group, is the responsible controller for any personal data you provide.

· Registered Office: Mesaieed Industrial City, P.O. Box 50104, Mesaieed, Qatar.

· References: In this document, “Holcim Cement Qatar,” “we,” “us,” or “the Company” refers to this entity.

2. Definitions

“Personal Data” refers to any information relating to an identified or identifiable natural person.

3. Scope of This Notice

This notice applies to all Personal Data gathered through your relationship with Holcim Cement Qatar, including:

  • Use of our website (www.holcimqatar.com) and our mobile applications.
  • Interactions during the provision of our services.
  • Communications as a customer, potential customer, supplier, or stakeholder.

4. How We Collect Your Data

We collect Personal Data directly from you when you:

  • Access or use our Website and Mobile Apps.
  • Communicate with us via email, phone, or written correspondence.
  • Register as a customer, supplier, or service provider.
  • Engage in due diligence or legal processes.

5. Why We Process Your Data

We use your information to provide customer care, respond to inquiries or complaints, and manage our business relationship. We process data based on our legitimate business interests, such as:

  • Service Delivery: Assisting with product orders and ongoing supplies.
  • Communication: Replying to specific questions or requests.
  • Verification: Using official documents (e.g., Qatar ID, company records) to facilitate legal and business transactions.

6. Cookies

Our website uses cookies to improve your user experience by tracking how you navigate our site. For detailed information, please refer to our Cookie Policy available on our website.

7. Data Sharing and Access

Your data is handled strictly by Holcim Cement Qatar.

  • Third-Party Processors: If a third party (such as a cloud service provider) processes data on our behalf, they do so under strict contractual obligations to ensure your data is protected and used only for specified purposes.

8. Data Security

We have implemented physical, technical, and administrative safeguards—including encryption technology where necessary—to protect your data against unauthorized access, loss, or destruction.

Note: While we strive to protect your information, no transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security during transit.

9. Retention and Disposal

We retain your Personal Data only for as long as necessary to fulfill business, legal, or regulatory requirements. When no longer needed, data is disposed of using commercially reasonable measures to ensure it is irrecoverable.

10. Your Rights and Contact Information

You may request access, correction, restriction, or erasure of your Personal Data at any time. To make a request, please provide your name, address, and identification details via our website’s “Contact Us” page.

Contact Details:

  • Entity: Holcim Cement Qatar
  • Address: Mesaieed Industrial City, P.O. Box 50104, Mesaieed, Qatar
  • Telephone: 00974 44771772
  • Fax: 00974 44770692
  • Email: info-HolcimQatar@holcim.com
  • Website: www.holcimqatar.com
  • Attention: Data Protection Officer